As smartphone users place increasingly complex demands on the functionality of their devices, satisfaction with battery performance is becoming a critical factor in overall satisfaction as well as brand loyalty, according to the J.D. Power and Associates’ 2012 U.S. Wireless Smartphone Customer Satisfaction Study – Volume 1 and the J.D. Power and Associates 2012 U.S. Wireless Traditional Mobile Phone Satisfaction Study – Volume 1. For […]
Category: Market
Historical coverage of the PC and Apple tech market by Charles W. Moore. 2004-2017.