Much like employment numbers, the aggregate customer satisfaction continues on a path of steady but mediocre growth, according to a report released by the American Customer Satisfaction Index (ACSI). Aggregate satisfaction is up 0.1% to 75.9 on a 0 to 100 scale, following gains in four of the last five quarters of measurement. “Stronger customer satisfaction, particularly with domestic goods and services, would help spur […]
Category: Market
Historical coverage of the PC and Apple tech market by Charles W. Moore. 2004-2017.