Category: Market

Historical coverage of the PC and Apple tech market by Charles W. Moore. 2004-2017.

Customer Satisfaction With Smartphones Increases, Apple Ranks Highest For 9th Consecutive Time

J.D. Power and Associates reports that Apple Ranks Highest in Customer Satisfaction among Smartphone Manufacturers, While LG Ranks Highest Among Traditional Mobile Phone Manufacturers Overall satisfaction among smartphone customers increases significantly as manufacturers continue to improve styling, feature sets, usability and software, according to the J.D. Power and Associates 2013 U.S. Wireless Smartphone Satisfaction StudySM–Volume 1 and the J.D. Power and Associates 2013 U.S. Wireless […]