Whether a tablet is purchased online or from a retail store, price, device information, brand and model selection are all part of the purchase experience, and each can greatly impact overall customer satisfaction, according to the J.D. Power 2015 U.S. Tablet Satisfaction Study Volume 1 released Thursday. The study, now in its fourth year, measures customer satisfaction with tablets across five factors (in order of […]
Category: Market
Historical coverage of the PC and Apple tech market by Charles W. Moore. 2004-2017.